All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.98 % uptime
Today
End to End Calling Operational
90 days ago
99.94 % uptime
Today
Web Call Operational
90 days ago
99.95 % uptime
Today
Phone Call Operational
90 days ago
99.93 % uptime
Today
Chat Operational
90 days ago
99.98 % uptime
Today
SMS chat Operational
90 days ago
99.98 % uptime
Today
API chat Operational
90 days ago
99.98 % uptime
Today
Features Operational
90 days ago
99.98 % uptime
Today
Alerting Operational
90 days ago
99.97 % uptime
Today
Agent Testing Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
99.97 % uptime
Today
Batch Call Operational
90 days ago
100.0 % uptime
Today
QA Operational
90 days ago
99.98 % uptime
Today
Knowledge Base Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Elevenlabs TTS Error Rate
Fetching
Cartesia TTS Error Rate
Fetching
Minimax TTS Error Rate
Fetching
Openai TTS Error Rate
Fetching
GPT 4.1 LLM Error Rate
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GPT 4.1 Fast Tier LLM Error Rate
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Claude 4.5 Sonnet LLM Error Rate
Fetching
Jul 6, 2026

No incidents reported today.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026
TTS provider 11labs v3 model is down
Resolved - This incident has been resolved.
Jul 1, 15:53 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 1, 14:45 PDT
Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026
partial outage affecting incoming and ongoing call connections
Resolved - This incident has been resolved.
Jun 24, 11:05 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 24, 09:31 PDT
Jun 23, 2026

No incidents reported.

Jun 22, 2026
Chats and calls unavailable for GPT-4o and 4o-mini
Resolved - The incident has been resolved
Jun 22, 02:03 PDT
Monitoring - A fix is being deployed; we are actively monitoring.
Jun 22, 01:16 PDT
Identified - Due to a recent regression, AI calls and chats powered by GPT-4o and GPT-4o mini are currently unavailable.

Our team is working to restore service as quickly as possible.
Jun 22, 00:00 PDT
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