All Systems Operational

Uptime over the past 90 days. View historical uptime.
End to End Calling Operational
90 days ago
99.96 % uptime
Today
Web Call ? Operational
90 days ago
99.99 % uptime
Today
Telephony Operational
90 days ago
99.93 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Custom LLM ? Operational
90 days ago
100.0 % uptime
Today
LLM Models Operational
90 days ago
100.0 % uptime
Today
GPT 4o Operational
90 days ago
100.0 % uptime
Today
GPT 4o mini Operational
90 days ago
100.0 % uptime
Today
GPT 4o High Priority Operational
90 days ago
100.0 % uptime
Today
GPT 4o mini High Priority Operational
90 days ago
100.0 % uptime
Today
Claude 3.5 Sonnet Operational
90 days ago
100.0 % uptime
Today
Claude 3.5 Haiku Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Elevenlabs TTS Error Rate
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Deepgram TTS Error Rate
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Openai TTS Error Rate
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Play TTS Error Rate
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GPT 4o LLM Error Rate
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GPT 4o mini LLM Error Rate
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Claude 3.5 Haiku LLM Error Rate
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Claude 3.7 Sonnet LLM Error Rate
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GPT 4o mini High Priority LLM Error Rate
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GPT 4o High Priority LLM Error Rate
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Jun 10, 2025

No incidents reported today.

Jun 9, 2025
Concurrency not cleared up
Resolved - 4:12pm: The fix has been deployed, and we've cleared the concurrency counter again to remove all the effects from the issue.
Jun 9, 16:14 PDT
Identified - 3:15pm PDT: There starts to have a resource initialization problem with single prompt agents, causing the concurrency counter to pile up and not get cleared, and caused subsequent calls to get rejected
3:30pm PDT: a fix is starting to get rolled out, and we are resetting concurrency counters for everyone to unblock the calls in the meantime.
Jun 9, 15:52 PDT
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.

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