All Systems Operational
End to End Calling Operational
90 days ago
99.73 % uptime
Today
Web Call ? Operational
90 days ago
99.87 % uptime
Today
Telephony Operational
90 days ago
99.58 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
99.87 % uptime
Today
Multilingual Calling Operational
90 days ago
99.99 % uptime
Today
English ? Operational
90 days ago
100.0 % uptime
Today
Japanese ? Operational
90 days ago
100.0 % uptime
Today
Hindi ? Operational
90 days ago
100.0 % uptime
Today
Portuguese ? Operational
90 days ago
99.99 % uptime
Today
Spanish ? Operational
90 days ago
100.0 % uptime
Today
German ? Operational
90 days ago
100.0 % uptime
Today
French ? Operational
90 days ago
100.0 % uptime
Today
TTS Voice Providers Operational
90 days ago
99.93 % uptime
Today
Elevenlabs ? Operational
90 days ago
99.96 % uptime
Today
OpenAI ? Operational
90 days ago
99.86 % uptime
Today
Deepgram ? Operational
90 days ago
99.96 % uptime
Today
Custom LLM ? Operational
90 days ago
99.88 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 20, 2024

No incidents reported today.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
Resolved - This incident has been resolved.
Jul 18, 14:46 PDT
Monitoring - TTS provider elevenlabs is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.
Jul 18, 14:41 PDT
Resolved - Between 11:30am to 12:30pm today, some customers were experiencing ASR error of their call requests. This was caused by rapid surge of requests that we weren't expecting. It was resolved after added backup servers. To remediate future problems of the same kind, we added more aggresive autoscaling to our GPU servers.
Jul 18, 12:00 PDT
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.