All Systems Operational
Uptime over the past 90 days. View historical uptime.
End to End Calling Operational
90 days ago
99.99 % uptime
Today
Web Call ? Operational
90 days ago
100.0 % uptime
Today
Telephony Operational
90 days ago
99.99 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
99.98 % uptime
Today
Multilingual Calling Operational
90 days ago
100.0 % uptime
Today
English ? Operational
90 days ago
100.0 % uptime
Today
Japanese ? Operational
90 days ago
100.0 % uptime
Today
Hindi ? Operational
90 days ago
100.0 % uptime
Today
Portuguese ? Operational
90 days ago
100.0 % uptime
Today
Spanish ? Operational
90 days ago
100.0 % uptime
Today
German ? Operational
90 days ago
100.0 % uptime
Today
French ? Operational
90 days ago
100.0 % uptime
Today
TTS Voice Providers Operational
90 days ago
99.96 % uptime
Today
Elevenlabs ? Operational
90 days ago
99.99 % uptime
Today
OpenAI ? Operational
90 days ago
99.89 % uptime
Today
Deepgram ? Operational
90 days ago
99.99 % uptime
Today
Custom LLM ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 14, 2024

No incidents reported today.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024
TTS provider openai is down
Resolved - This incident has been resolved.
Sep 11, 22:04 PDT
Monitoring - TTS provider openai is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.
Sep 11, 22:02 PDT
TTS provider openai is down
Resolved - This incident has been resolved.
Sep 11, 21:57 PDT
Monitoring - TTS provider openai is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.
Sep 11, 21:56 PDT
Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024
August billing overcharged
Resolved - Incident: On 09/01 at 11:55 PM PST, some users were overcharged due to a system error that counted duplicate entries for 4o minute usage.

Remediation: On 09/02 at 1:30 AM PST, refunds were issued to affected users. These refunds will be processed back to the original payment method within 5-7 business days.

Prevention: We will implement unit tests to cover this failure scenario. Additionally, ensuring billing transparency and reliability is our top priority. To enhance this, we will introduce a Stripe portal where customers can view their monthly usage and a detailed breakdown by provider.
Sep 2, 08:59 PDT
Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

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