All Systems Operational
Uptime over the past 90 days. View historical uptime.
End to End Calling Operational
90 days ago
99.4 % uptime
Today
Web Call ? Operational
90 days ago
99.73 % uptime
Today
Telephony Operational
90 days ago
99.08 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
99.76 % uptime
Today
Multilingual Calling Operational
90 days ago
99.99 % uptime
Today
English ? Operational
90 days ago
99.99 % uptime
Today
Japanese ? Operational
90 days ago
100.0 % uptime
Today
Hindi ? Operational
90 days ago
100.0 % uptime
Today
Portuguese ? Operational
90 days ago
99.97 % uptime
Today
Spanish ? Operational
90 days ago
99.97 % uptime
Today
German ? Operational
90 days ago
100.0 % uptime
Today
French ? Operational
90 days ago
100.0 % uptime
Today
TTS Voice Providers Operational
90 days ago
100.0 % uptime
Today
Elevenlabs ? Operational
90 days ago
100.0 % uptime
Today
OpenAI ? Operational
90 days ago
100.0 % uptime
Today
Deepgram ? Operational
90 days ago
100.0 % uptime
Today
Custom LLM ? Operational
90 days ago
99.74 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 14, 2024

No incidents reported today.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024
Retell Twilio Outage
Resolved - Retell hosted Twilio were down for 9 hours between 05/06/2024 1AM to 05/06/2024 10am

Dashboard, APIs, Webcall, custom LLM and custom Twilio were not affected.

This outage happened as we upgraded all of our APIs but not Twilio's webhook was mistakenly excluded from the rest. Our auto tester did not catch the error since it is web call only. We will add Twilio to our autotest pipeline to prevent future incidents like this.
May 6, 13:24 PDT
May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage