All Systems Operational

Uptime over the past 90 days. View historical uptime.
End to End Calling Operational
90 days ago
99.97 % uptime
Today
Web Call ? Operational
90 days ago
100.0 % uptime
Today
Telephony Operational
90 days ago
99.95 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Custom LLM ? Operational
90 days ago
100.0 % uptime
Today
LLM Models Operational
90 days ago
100.0 % uptime
Today
GPT 4o Operational
90 days ago
100.0 % uptime
Today
GPT 4o mini Operational
90 days ago
100.0 % uptime
Today
GPT 4o High Priority Operational
90 days ago
100.0 % uptime
Today
GPT 4o mini High Priority Operational
90 days ago
100.0 % uptime
Today
Claude 3.5 Sonnet Operational
90 days ago
100.0 % uptime
Today
Claude 3.5 Haiku Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Elevenlabs TTS Error Rate
Fetching
Deepgram TTS Error Rate
Fetching
Openai TTS Error Rate
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Play TTS Error Rate
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GPT 4o LLM Error Rate
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GPT 4o mini LLM Error Rate
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Claude 3.5 Haiku LLM Error Rate
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Claude 3.7 Sonnet LLM Error Rate
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GPT 4o mini High Priority LLM Error Rate
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GPT 4o High Priority LLM Error Rate
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May 15, 2025

No incidents reported today.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025
Calls with background speech denoising not connecting
Resolved - This incident has been resolved.
May 8, 20:53 PDT
Monitoring - We've identified the issue with the subnet configuration, and a fix has been applied, and traffic should be back to normal now. We are keeping a close eye now on the issue. The feature is turned back on now.
May 8, 17:14 PDT
Identified - 2am: some calls have not been connected when background speech denoising is enabled
10am: rolled out some fixes which resolved the issue.
3:30pm: received some new reports that calls are not connected.

Currently investigating, seems to be related to the network settings of new clusters provisioned for that feature.
We are currently rolling out a fix that temporarily disables the feature and direct the traffic to backup clusters in the meantime of fixing that new cluster.
May 8, 16:22 PDT
May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

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