All Systems Operational
End to End Calling Operational
90 days ago
99.99 % uptime
Today
Web Call ? Operational
90 days ago
100.0 % uptime
Today
Telephony Operational
90 days ago
99.99 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
99.97 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Multilingual Calling Operational
90 days ago
100.0 % uptime
Today
English ? Operational
90 days ago
100.0 % uptime
Today
Japanese ? Operational
90 days ago
100.0 % uptime
Today
Hindi ? Operational
90 days ago
100.0 % uptime
Today
Portuguese ? Operational
90 days ago
100.0 % uptime
Today
Spanish ? Operational
90 days ago
100.0 % uptime
Today
German ? Operational
90 days ago
100.0 % uptime
Today
French ? Operational
90 days ago
100.0 % uptime
Today
TTS Voice Providers Operational
90 days ago
99.99 % uptime
Today
Elevenlabs ? Operational
90 days ago
99.99 % uptime
Today
OpenAI ? Operational
90 days ago
99.99 % uptime
Today
Deepgram ? Operational
90 days ago
99.99 % uptime
Today
Custom LLM ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024
Resolved - This incident has been resolved.
Oct 19, 21:26 PDT
Monitoring - TTS provider elevenlabs is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.
Oct 19, 21:24 PDT
Oct 18, 2024
Resolved - This incident has been resolved.
Oct 18, 13:08 PDT
Monitoring - TTS provider openai is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.
Oct 18, 13:06 PDT
Resolved - This incident has been resolved.
Oct 18, 13:08 PDT
Monitoring - TTS provider elevenlabs is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.
Oct 18, 13:06 PDT
Oct 17, 2024
Resolved - This incident has been resolved.
Oct 17, 21:28 PDT
Monitoring - TTS provider deepgram is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.
Oct 17, 21:26 PDT
Resolved - This incident has been resolved.
Oct 17, 21:22 PDT
Monitoring - TTS provider deepgram is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.
Oct 17, 21:20 PDT
Resolved - This incident has been resolved.
Oct 17, 11:04 PDT
Monitoring - TTS provider openai is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.
Oct 17, 11:02 PDT
Resolved - This incident has been resolved.
Oct 17, 11:04 PDT
Monitoring - TTS provider elevenlabs is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.
Oct 17, 11:02 PDT
Oct 16, 2024
Resolved - This incident has been resolved.
Oct 16, 17:28 PDT
Monitoring - TTS provider deepgram is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.
Oct 16, 17:26 PDT
Resolved - This incident has been resolved.
Oct 16, 10:20 PDT
Monitoring - TTS provider openai is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.
Oct 16, 10:18 PDT
Oct 15, 2024
Resolved - This incident has been resolved.
Oct 15, 15:14 PDT
Monitoring - TTS provider openai is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.
Oct 15, 15:12 PDT
Resolved - This incident has been resolved.
Oct 15, 08:25 PDT
Monitoring - TTS provider openai is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.
Oct 15, 08:23 PDT
Resolved - This incident has been resolved.
Oct 15, 08:25 PDT
Monitoring - TTS provider elevenlabs is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.
Oct 15, 08:23 PDT
Oct 14, 2024
Resolved - This incident has been resolved.
Oct 14, 12:25 PDT
Monitoring - TTS provider elevenlabs is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.
Oct 14, 12:23 PDT
Oct 13, 2024
Resolved - Vercel server was down for 1 hour, back to normal now. No idea why.
Oct 13, 09:11 PDT
Identified - Retell Dashboard is down. Inbound agents and API endpoint working as usual.
Oct 13, 08:15 PDT
Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024
Resolved - This incident has been resolved.
Oct 9, 09:30 PDT
Monitoring - TTS provider openai is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.
Oct 9, 09:28 PDT
Resolved - This incident has been resolved.
Oct 9, 09:08 PDT
Monitoring - TTS provider openai is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.
Oct 9, 09:06 PDT
Resolved - This incident has been resolved.
Oct 9, 06:35 PDT
Monitoring - TTS provider openai is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.
Oct 9, 06:33 PDT
Oct 8, 2024

No incidents reported.