All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.95 % uptime
Today
End to End Calling Operational
90 days ago
99.83 % uptime
Today
Web Call Operational
90 days ago
99.84 % uptime
Today
Phone Call Operational
90 days ago
99.82 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Elevenlabs TTS Error Rate
Fetching
Cartesia TTS Error Rate
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Minimax TTS Error Rate
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Openai TTS Error Rate
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GPT 4.1 LLM Error Rate
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GPT 4.1 Fast Tier LLM Error Rate
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Claude 4.5 Sonnet LLM Error Rate
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Mar 14, 2026

No incidents reported today.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026
Platform/MiniMax TTS issue
Resolved - Between 1:25–2:08pm PT, a provider-side rate-limit configuration issue caused some TTS requests to be silently dropped. This issue has been resolved, and we are adding detection to make sure a fallback will be triggered if this happens again.
Mar 4, 14:34 PST
Small portion of community voice not working
Resolved - There was an accidental change in the logic of account cleanup that led to the deletion of small portion of community voice resources, which caused those agents with the voice having issues.
We have fixed the logic, and have been running a backfill to detect and add back those resources.
Mar 4, 06:30 PST
Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

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