SIP Trunking (Telephony) has been downgraded.

Incident Report for Retell AI

Resolved

This incident has been resolved.

Posted Jan 22, 2025 - 23:14 PST

Update

We are continuing to investigate this issue.

Posted Jan 22, 2025 - 23:14 PST

Update

Our telephony provider (LiveKit) is currently experiencing issues with one of their data centers, and their team is actively working to resolve the problem.

Posted Jan 22, 2025 - 22:59 PST

Investigating

We are currently investigating this issue.

Posted Jan 22, 2025 - 22:53 PST

This incident affected: End to End Calling (Phone Call).