Inbound Call Not Picked Up

Incident Report for Retell AI

Resolved

From 12:50pm to 1:24pm, we experienced outage in inbound calling due to an issue that dropped the telephony signals. The issue has been resolved, and we've added relevant signals to our testing suites to prevent it from happening again.

Posted Sep 24, 2024 - 17:07 PDT

This incident affected: End to End Calling (Phone Call).