Voicemail Setup Issue Preventing Processing Calls

Incident Report for Retell AI

Resolved

From 11:13 AM to 12:18 PM (1 hour 5 minutes), agents with voicemail setup were unable to process calls. The issue has been identified and fully resolved as of 12:18 PM. Normal service has been restored, and all call functions are now operating as expected.

Posted Mar 13, 2025 - 11:00 PDT