Platform/MiniMax TTS issue

Incident Report for Retell AI

Resolved

Between 1:25–2:08pm PT, a provider-side rate-limit configuration issue caused some TTS requests to be silently dropped. This issue has been resolved, and we are adding detection to make sure a fallback will be triggered if this happens again.

Posted Mar 04, 2026 - 14:34 PST

This incident affected: End to End Calling (Web Call, Phone Call).