End to End Calling Issue

Incident Report for Retell AI

Resolved

End to end calling was down because an API upgrade broke websocket's config in Retell backend.
Posted Apr 23, 2024 - 20:22 PDT

Investigating

We are currently investigating this issue.
Posted Apr 23, 2024 - 20:04 PDT
This incident affected: API and End to End Calling (Web Call).